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Terms and Conditions

 

1. Introduction

 

Our Terms and Conditions govern your use of the www.junalondon.co.uk website ("the website") and your relationship with JUNA LTD ("the Company"). Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these Terms and Conditions, please do not use our website.

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2. Definitions

 

"You/Your" means you as a user of the website.

"We/Us/Our" means Juna Ltd.

"Products" means the goods or services available for purchase on the website.

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3. Ordering

 

3.1. By placing an order through the website, you warrant that you are legally capable of entering into binding contracts.

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3.2. All orders are subject to availability and acceptance by us. We reserve the right to refuse any

order placed by you.

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4. Pricing and Payment

 

4.1. All prices are in British pound sterling (£) and include VAT where applicable.

 

4.2. Payment for products and any applicable delivery charges is required when you complete your order via the payment options offered on our website.

 

4.3. We reserve the right to change the prices of products at any time without prior notice.

 

5. Delivery

 

5.1. We will deliver the products ordered by you to the address you give us for delivery at the time you place your order.

 

5.2. We will use reasonable efforts to deliver an order within 2 working days from the date the order was submitted by you (Monday - Friday excluding official public holidays and Juna company holidays).

 

5.3. Risk of loss and damage of products passes to you on the date and time of delivery. However, if your order is damaged during delivery, please contact us within seven working days and provide us with photographic proof of the damage. We usually arrange for a replacement.

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6. Returns and Refunds

 

6.1. Please note, generally, we do not offer returns and refunds, particularly on personalised items. However, it there is an issue with your order or it’s lost during shipment, please contact us via email. We will be more than happy to assist you and to find a solution.

 

7. Intellectual Property

 

7.1. The intellectual property rights in all content made available to you on or through the website remain the property of JUNA LTD and are protected by copyright laws.

 

7.2. You may not reproduce, modify, distribute, or use for commercial purposes any content from the website without our prior written consent.

 

8. Limitation of Liability

 

8.1. We will not be liable for any loss or damage caused by us in circumstances where:

- There is no breach of a legal duty owed to you by us.

- Such loss or damage is not a reasonably foreseeable result of any such breach.

 

9. Governing Law

 

9.1. These Terms and Conditions shall be governed by and construed in accordance with English law.

 

10. Changes to Terms and Conditions

 

10.1. We reserve the right to update or amend these Terms and Conditions at any time without prior notice. Your continued use of the website after any changes indicates your acceptance of the new Terms and Conditions.

 

11. Contact Us

 

If you have any questions about these Terms and Conditions, please contact us (info@junalondon.co.uk).

 

12. Entire Agreement

 

12.1. These Terms and Conditions constitute the entire agreement between you and us and supersede all previous agreements, understandings, and representations relating to the subject matter.

We are committed to making your candle experience sustainable and personalised. Our hand-poured candles are crafted with natural eco-soy wax and premium oils. Spreading joy one candle at a time!

- Julia

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Company No.15339178

© 2024, JUNA Ltd.
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